Privacy policy

At www.gkpvindia.com (operated by Gurukrupa Products / GKP India), accessible from https://www.gkpvindia.com, protecting the privacy and security of our visitors and customers is one of our top priorities. This Privacy Policy document details the types of personal information collected and recorded by GKP India and how we use, process, and protect it.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, place an order for our products, subscribe to our newsletter, or contact customer support.

A. Personal Information Provided by You

  • Contact & Identity Data: Full name, billing address, delivery/shipping address, email address, and phone/mobile number.
  • Account Credentials: Passwords, security questions, and account preferences if you create an account on our Website.
  • Transaction & Payment Data: Information related to your orders, purchase history, and payments. (Note: Payment transactions are processed securely through certified payment gateways; we do not directly store complete credit/debit card details or UPI PINs on our servers).

B. Automatically Collected Data

When you visit www.gkpvindia.com, our servers automatically log standard technical data transmitted by your browser or device:

  • Log Files: Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and click counts.
  • Device Information: Device type, operating system, screen resolution, and unique device identifier

2. How We Use Your Information

We process and use your personal data for legitimate business purposes, including:

  • Order Fulfillment: Processing transactions, arranging shipping, managing deliveries, and providing order tracking updates.
  • Customer Support: Communicating with you regarding inquiries, order issues, feedback, or product returns.
  • Website Improvement: Analyzing website performance, user navigation, and customer preferences to enhance our product offerings and site experience.
  • Marketing & Promotional Communications: Sending newsletters, promotional offers, or updates about new products (you can opt out at any time).
  • Fraud Prevention & Security: Monitoring activity on our platform to detect and prevent fraudulent transactions or security breaches.
  • Legal Compliance: Complying with applicable laws, tax regulations, and legal requests.

3. Cookies and Tracking Technologies

Like most commercial websites, www.gkpvindia.com uses 'cookies' and similar tracking technologies to improve your user experience.

  • Essential Cookies: Necessary for the core operation of the Website, such as maintaining your shopping cart items and user session authentication.
  • Performance & Analytics Cookies: Help us understand how visitors interact with our Website (e.g., Google Analytics), allowing us to improve navigation and speed.
  • Functionality Cookies: Store your preferences (such as language or regional settings) to provide a personalized experience.

You can choose to disable cookies through your individual browser options. However, disabling certain essential cookies may affect the functionality of shopping cart and checkout features on our Website.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information with trusted third parties under the following circumstances:

  • Third-Party Service Providers: We partner with logistics/courier agencies, payment processors, web hosting providers, and SMS/email communication service providers to fulfill orders and operate the Website. These partners are granted access only to the data necessary to perform their services and are required to maintain strict confidentiality.
  • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of company assets, customer information may be transferred as part of the business assets.
  • Legal Requirements: We may disclose your information if required by law, subpoena, court order, or government authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement reasonable administrative, technical, and physical security safeguards designed to protect your personal information from unauthorized access, loss, alteration, or disclosure. Transactions on our Website are encrypted using Secure Sockets Layer (SSL) technology.

While we follow industry standards to safeguard your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, tax, or regulatory reporting requirements.

7. Your Rights & Choices

Subject to applicable Indian laws (including the Information Technology Act and rules framed thereunder), you have the following rights regarding your personal data:

  • Access & Rectification: You can request access to or update your account details and profile information directly through your account dashboard or by contacting us.
  • Marketing Opt-Out: You may opt out of receiving promotional communications by clicking the "Unsubscribe" link at the bottom of any marketing email or contacting support.
  • Account Deletion: You may request the deletion of your account and personal data, subject to legal or transactional obligations that require us to retain certain records.

8. Children’s Information

GKP India does not knowingly collect or solicit personal information from children under the age of 18. If you believe that a child has provided us with personal information without parental consent, please contact us immediately, and we will make reasonable efforts to promptly remove such information from our records.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal obligations, or service offerings. Any updates will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy from time to time.

10. Contact Us & Grievance Redressal

If you have any questions, concerns, or grievances regarding this Privacy Policy or the handling of your personal data, please contact our team at:

  • Entity: Gurukrupa Products (GKP India)
  • Website: https://www.gkpvindia.com
  • Email: feedback@gkpvindia.com / gkpbsales@gmail.com
  • Address / Support: As provided on our official contact page.